From “hello” to help.

We’ve got you covered with over 4,000 local resources.

211 Helpline connecting you with resources you need.

Get Connected. Get Answers.

211 Helpline is your free and confidential link to health and human services serving Allegany, Chemung, Schuyler, Steuben, and Yates Counties. Every day, across the region, people just like you are looking for answers. 211 Helpline Finger Lakes is available 24 hours, 7 days a week.

How Can We Help?

Select a method that works best for you. When you call, a live voice is on the other end – ready to assist you.

Dial 2-1-1

or 1-800-346-2211
Available 24 hours

Text

Text your ZIP Code to 898-211
Get a LIVE call specialist

Mon-Fri
9:00am – 3:00 pm

Search

211 Service Directory
Available 24 hours

Online Form

Complete the form here. Info requested is to better help you.  Emails are answered Mon-Fri 9:00am to 3:00pm

If you or someone you care about is struggling with substance use disorder, you are not alone. Text GETHELPNY to 898-211 for free automated, confidential support and resources. Help is just a message away.

We’re More Than You Think

Whether you need information and resources or immediate emergency assistance, our 211 Helpline Specialists are available to guide you. Based on your needs and location, we can find helpful resources that you can take advantage of right away.

How Can 211 Help?

211 Helpline provides information about and referrals to needed services, like:

  • Housing assistance, rent assistance, and utility assistance

  • Food assistance

  • Clothing assistance

  • Health insurance enrollment, pregnancy resources, crisis intervention services, support groups. counseling, and drug and alcohol intervention and rehabilitation.

  • Work support – including financial assistance, job training, transportation help, and education programs.

  • Services for the elderly and people with disabilities – including adult day care, community meals, respite care, home health care, and transportation help.

  • Childcare assistance, after-school programs, family resource centers, summer camps and recreation programs, mentoring, tutoring, and protective services.

Contact 211 today, by dialing 2-1-1, 1-800-346-2211 or texting your ZIP code to 898-211 to speak to a live specialist or help yourself by searching the 211 Service Directory.

Helpful Links

Childhood Obesity Resources

Food Resources

For Agencies

Substance Use

Mental Health

Connect with Us Today

Have Questions?

Complete the form below. All contacts are confidential. Information requested is just so 211 can better help you. Emails are answered Mon-Fri 9:00 am – 3:00 pm.

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