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If you or someone you care about is struggling with substance use disorder, you are not alone. Text GETHELPNY to 898-211 for free automated, confidential support and resources. Help is just a message away.
Substance Use Disorder Help
Almost everyone is touched by substance use disorders. Some struggle with alcohol use, drug use, or tobacco use themselves, or have a friend or family member that does. Help is available – you are not alone.
To speak to a Referral Specialist who can assist you on locating programs, dial 2-1-1 or text “GETHELPNY” to 898-211.
You can also find substance use programs by scrolling down this page.
Am I Eligible?
Information provided is for residents of 11 counties in the Finger Lakes Region. Not all services will be available in all areas.
Clicking on the links below will open a new tab to the 211 Helpline, 211 Lifeline, 211 WNY online service directory where you can see program specific information for where you live.
Text keyword “GetHelpNY to 898-211, if you or someone you know it struggling with drugs, alcohol, or tobacco, text to be connected with resources that will put you on the path to recovery.
Region 1: Residents of Steuben, Allegany, Chemung, Schuyler, or Yates County.
Region 2: Residents of Monroe, Wayne, Seneca, Livingston, Ontario, or Cayuga County
Region 3: Residents of Cattaraugus, Chautauqua, and Wyoming.
Harm Reduction Programs
Opioid use causes thousands of deaths every day. If you or someone you know is experiencing a possible overdose, administer Narcan/Naloxone if you have it and dial 911 immediately for help.
Residents of Steuben, Allegany, Chemung, Schuyler, or Yates County:
Sharps/Needle Disposal Program
Residents of Monroe, Wayne, Seneca, Livingston, Ontario, or Cayuga County:
Sharps/Needle Disposal Program
Drug Related Harm Reduction Programs
Residents of Cattaraugus, Chautauqua, and Wyoming:
Detox Programs
The first step to a substance use free life is detoxification. Programs are available in inpatient or outpatient settings.
Residents of Steuben, Allegany, Chemung, Schuyler, or Yates County:
Residents of Monroe, Wayne, Seneca, Livingston, Ontario, or Cayuga County:
Alcohol Related Harm Reduction Programs
Drug Related Harm Reduction Supplies
Residents of Cattaraugus, Chautauqua, and Wyoming:
Alcohol Related Harm Reduction Programs
Drug Related Harm Reduction Supplies
Opioid Antidote Distribution
Assessment
Unsure where to start or in need of an assessment? That’s ok, we are all unsure at times. These programs can offer guidance and assessment.
Residents of Steuben, Allegany, Chemung, Schuyler, or Yates County:
Assessment Programs for Alcohol Use Disorder
Assessment Programs for Substance Use Disorder
Residents of Monroe, Wayne, Seneca, Livingston, Ontario, or Cayuga County:
Assessment Programs for Alcohol Use Disorder
Assessment Programs for Substance Use Disorder
Residents of Cattaraugus, Chautauqua, and Wyoming:
Assessment Programs for Alcohol Use Disorder
Counseling
Professional counseling is available in many different settings. Find one that will work best for your recovery.
Residents of Steuben, Allegany, Chemung, Schuyler, or Yates County:
Student Counseling Services – Alcohol Related
Alcohol Use Disorder Counseling
Residents of Monroe, Wayne, Seneca, Livingston, Ontario, or Cayuga County:
Student Counseling Services – Alcohol Related
Alcohol Use Disorder Counseling
Residents of Cattaraugus, Chautauqua, and Wyoming:
Student Counseling Services- Alcohol Related
Support Groups
Make connections and get help – Support groups provide an opportunity for people to share personal experiences, feelings, and coping strategies with others that have similar life experiences.
Residents of Steuben, Allegany, Chemung, Schuyler, or Yates County:
Internet Addiction Support Groups
Substance Use Disorder Support Groups
Families/Friends of Individuals with Alcohol Use Disorder Support Groups
Alcohol Use Disorder Support Groups
Adult Children of Alcoholics Support Groups
Smoking Dependence Support Groups
Drug Use Related Support Groups
Residents of Monroe, Wayne, Seneca, Livingston, Ontario, or Cayuga County:
Internet Addiction Support Groups
Substance Use Disorder Support Groups
Families/Friends of Individuals with Alcohol Use Disorder Support Groups
Alcohol Use Disorder Support Groups
Adult Children of Alcoholics Support Groups
Smoking Dependence Support Groups
Drug Use Related Support Groups
Residents of Cattaraugus, Chautauqua, and Wyoming:
Internet Addiction Support Group
Substance Use Disorder Support Groups
Families/Friends of Individuals with Alcohol Use Disorder Support Groups
Alcohol Use Disorder Support Groups
Adult Children of Alcoholics Support Groups
Treatment Programs
Treatment options are available in various formats to best meet the needs of the person needing help.
Residents of Steuben, Allegany, Chemung, Schuyler, or Yates County:
Residential Alcohol Use Disorder Treatment Facilities
Alcohol Use Disorder Day Treatment
Comprehensive Outpatient Alcohol Use Disorder Treatment
Medication Assited Maintenance Treatment for Substance Use Disorder
Substance Use Disorder Peer Recovery Coach Services
Drug Use Disorder Day Treatment
Comprehensive Outpatient Drug Use Disorder Treatment
Residents of Monroe, Wayne, Seneca, Livingston, Ontario, or Cayuga County:
Interim Substance Use Disorder Services
Residential Alcohol Use Disorder Treatment Facilities
Alcohol Use Disorder Day Treatment
Comprehensive Outpatient Alcohol Use Disorder Treatment
Perinatal Substance Use Disorder Treatment
Medication Assited Maintenance Treatment for Substance Use Disorder
Substance Use Disorder Peer Recovery Coach Services
Drug Use Disorder Day Treatment
Comprehensive Outpatient Drug Use Disorder Treatment
Residents of Cattaraugus, Chautauqua, and Wyoming:
Interim Substance Use Disorder Services
Residential Alcohol Use Disorder Treatment Facilities
Alcohol Use Disorder Day Treatment
Comprehensive Outpatient Alcohol Use Disorder Treatment
Perinatal Substance Use Disorder Treatment
Medication Assited Maintenance Treatment for Substance Use Disorder
Substance Use Disorder Peer Recovery Coach Services
Transitional Services
Taking a stepped approach after treatment helps reinforce learned skills and a sustained alcohol and/or drug free life for people with substance use disorders.
Residents of Steuben, Allegany, Chemung, Schuyler, or Yates County:
Sober Living Homes for People in Recovery
Residential Drug Use Disorder Treatment Facilities
Residents of Monroe, Wayne, Seneca, Livingston, Ontario, or Cayuga County:
Sober Living Homes for People in Recovery
Residential Drug Use Disorder Treatment Facilities
Residents of Cattaraugus, Chautauqua, and Wyoming:
Tobacco/Nicotine Cessation Support
Smoking, vaping, and other nicotine addictions are best overcome with support.
Residents of Steuben, Allegany, Chemung, Schuyler, or Yates County:
Residents of Monroe, Wayne, Seneca, Livingston, Ontario, or Cayuga County:
Residents of Cattaraugus, Chautauqua, and Wyoming:
Education and Prevention Programs
These programs provide information about substance use disorders and/or offer a variety of services that focus on substance use prevention and education. Most of these programs are targeted towards youth and adolescents, but are available to anyone interested in better understanding and preventing substance use disorders.
Residents of Steuben, Allegany, Chemung, Schuyler, or Yates County:
Tobacco Use Education/Prevention for Youth
Tobacco Use Education/Prevention
Drug Use Disorder Education/Prevention
Alcohol Use Disorder Education/Prevention
Residents of Monroe, Wayne, Seneca, Livingston, Ontario, or Cayuga County:
Tobacco Use Education/Prevention for Youth
Tobacco Use Education/Prevention
Drug Use Disorder Education/Prevention
Alcohol Use Disorder Education/Prevention
Residents of Cattaraugus, Chautauqua, and Wyoming:
Tobacco Use Education/Prevention for Youth
Tobacco Use Education/Prevention
The Health Resources and Services Administration (HRSA), Department of Health and Human Services (HHS) provided financial support for all marketing advertising and communication materials related to “GetHelpNY” project. The award provided 90.5% oof total costs and totaled $30,000. The contents are those of the author. They may not reflect the policies of HRSA, HHS, or the U.S. Government.
